User tests gives direct input on how users navigate user interface’s. Together with the overall aesthetics and ease-of-use, they can improve the user experience of digital products considerable.
The image below shows a usability test called “card sorting test” that my team and I made to improve the information architecture and general navigation on Den Blå Avis online – Denmark’s largest online marketplace for used products. Here categories have been removed from their normal context (the website) and users can sort the categories according to their mental model, thus creating a more intuitive navigation.
Card sorting test
Besides the more traditional interviewing and online questionaires, I have experience with the conduction of;
- Eye tracking (tested the utility of a dyslexia font)
- High fidelity and low fidelity (paper) prototypes
- Dual task test/Stress test
- Think aloud protocol
- Personas & Scenarios
- Remote user test
- Trunk test
- Expert test
- Prototype testing
- Ball pen test/exercise
- Participatory design (though not an actual usability test method)